The short version: we only use your information to respond to you. We do not sell it. We do not share your phone number or texting consent with anyone for marketing.
1. Who we are
This website is run by [TODO: legal business name], doing business as Perennial Home Solutions ("we," "us," or "our"). We are a locally owned home solutions company serving Pennsylvania and New Jersey. You can reach us at 215-839-6408 or Aaron.perennial@gmail.com.
2. What we collect
We collect only what you choose to give us, plus basic technical information:
- Information you send us. When you fill out our form, call, text, or email, we may receive your name, phone number, email, property address, state, a description of your situation, whether a sale date is coming up, how you prefer to be contacted, and anything else you choose to share.
- Basic website information. Like most websites, our hosting provider may record technical details such as your IP address, browser type, and the pages you visit. If we use analytics, we use a privacy-friendly tool that does not use advertising cookies.
- Cookies. We do not use advertising or tracking cookies.
3. How we use it
We use your information to respond to your inquiry, talk with you about your situation, and follow up if you ask us to. We may also use basic website information to keep the site working and secure. We do not use your information for anything else.
4. We do not sell your information
We do not sell, rent, or trade your personal information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories of sharing described in this policy exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Text messages (SMS) and phone calls
How you agree. Our contact form has an optional checkbox for text messages. It is unchecked by default. You can send us a message without checking it. If you check it, you agree to receive SMS messages from Perennial Home Solutions regarding your property inquiry, cash offer updates, appointment scheduling, and related real estate services.
Not required. Agreeing to receive text messages is not a condition of any purchase, offer, or service. If you don't agree, we'll reach you by phone or email instead.
What to expect. Message frequency varies. Message and data rates may apply, depending on your mobile plan.
Opting out. Reply STOP to any text to opt out at any time. We'll send one message confirming you've been unsubscribed, and then we won't text you again unless you sign up again. You can also opt out by calling 215-839-6408 or emailing Aaron.perennial@gmail.com.
Help. Reply HELP to any text for help, or contact us at 215-839-6408 or Aaron.perennial@gmail.com.
Your mobile information. Your mobile number and text-messaging consent are never sold or shared with third parties or affiliates for marketing. We only share them with the service provider that delivers our texts, and only so it can send them.
Phone calls. If you give us your phone number, we may also call you about your inquiry. You can ask us to stop calling at any time.
See our Terms & Conditions for the full text-messaging terms.
6. Service providers
We use a few trusted companies to run this website and handle messages. They only use your information to provide their services to us. These include:
- Vercel, for website hosting
- Web3Forms, for delivering contact form messages to us by email
- Google (Gmail), for receiving and replying to email
- [TODO: text-messaging provider, e.g. Twilio], for sending and receiving text messages
- [TODO: analytics provider, if any]
We may also share information if the law requires it.
7. How long we keep it, and how we protect it
We keep your information only as long as we need it to help you, or as long as the law requires. We use reasonable safeguards to protect it. No system is perfectly secure, but we take care with what you share.
8. Your choices and rights
You can ask us to show you, correct, or delete the personal information we have about you. Email Aaron.perennial@gmail.com or call 215-839-6408. Depending on where you live, you may have other rights under state law.
9. Children's privacy
This website is not meant for children under 13. We do not knowingly collect information from children under 13.
10. Changes to this policy
We may update this policy from time to time. When we do, we'll change the effective date at the top of this page.
11. Contact us
Questions about your privacy? Call 215-839-6408 or email Aaron.perennial@gmail.com.
12. Effective date
This policy is effective as of [TODO: effective date].